SHIPPING & DELIVERY

Arrived Damaged

• My box arrived damaged. What should I do?

Missing / Wrong Items

• There is no scoop in my delivery, how do I get one?
• I didn't get my delivery. What should I do?
• I didn’t receive the free t-shirt, what do I do?
• I have received my delivery but there is something missing, what should I do?

Delivery Status & Tracking

• Why is my order arriving in multiple deliveries ?
• Can I authorise someone else to receive my delivery?
• Can I reschedule or delay my delivery?
• Why has my tracking not updated?
• When will my order arrive?
• How can I track my delivery?

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Preorder Queries

• Why has my tracking not updated?
• Do you offer Saturday or Weekend Delivery?
• Do you deliver to PO Boxes?
• Will I be charged customs fee?
• Can I change delivery carrier?
• Where do you ship to?

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