If your Huel+ points are still showing as pending, don’t worry — this is normal.
⸻
How points work
• Points are added to your account immediately after placing an order, but they first appear as pending.
• After 4 days, they will become available to use.
⸻
Why the delay?
The short pending period allows time for:
• Refunds/returns – points are adjusted if items are returned.
• Processing – to ensure only completed purchases add points to your spendable balance.
⸻
Key details
• Pending points can’t be redeemed until they move to your available balance.
• Subscription orders earn double points, but they also follow the same pending period.
• If you refund your order, the pending points from that purchase will be deducted.
⸻
👉 You can view your pending and available points in the Huel+ tab of your account: Huel+