Sorry to hear your code isn't working!
To get this sorted simply follow the below steps
- Add the products you were hoping to order to your basket (not the free item yet!)
- You'll then be taken to the 'Exclusive Basket Offers' page where you can add the free single item(s)
- Apply your code at checkout for the discount to be applied
There is a GIF below which should help with this!
Adding RTD discount code
There are a few Ts&Cs as well that you'll need to be following to ensure the code works successfully. For example, your order must be over £56 and not contain any of the same range as the free product you'd like to receive (i.e. if your code is for a free Black Edition, you can't have this item already in your basket.
If this doesn’t seem to be the issue, then please WhatsApp us and we will be more than happy to help.
Have more questions? Get in touch.